Love your customers
Support your customers wherever they are. A managed community that works for your business.
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What customers want
Be customer-centric by collecting real-time feedback. Improve and innovate with community input.
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Social support scales
Customer service is the new marketing when conversation comes first. High volume, low cost, maximum satisfaction.
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Get People Talking
Arm your advocates. Foster the conversations that build great brands and customer loyalty.
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What is Get Satisfaction?
It's a social support application for engaging your customer community to reduce support costs, build buzz and collect feedback. Unify interactions across your Website, Facebook, Twitter, blog, and mobile apps. For companies of all sizes. More »
Facebook Support Tab
NEW! Support your most social customers inside your Facebook fan page, where people are most likely to help each other, and share their interests. With the support tab, FB conversations can be syndicated to your Web site. More »
Latest News
Get Satisfaction for Wordpress plugin now available. Use blogs to drive community engagement. More »
Community College is now in session. Take a class on social support strategies. More »
Integrate Your Community
Link your community right into the most popular CRM, support and product development software.
Customer community is the heart of your business
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Embed community anywhere
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Outcome-oriented conversations
- Measure the impact
- Links to business processes
