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Edit/Archive Popup functionality broken in Firefox
Mousing over the title for my package results in a tiny popup with options to delete, archive, or edit.
This works fine in IE, though in FF the popup vanishes as soon as the mouse moves off of the title of the package.
This works fine in IE, though in FF the popup vanishes as soon as the mouse moves off of the title of the package.
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The best solution from the company
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As an update, if you were using Firefox on Windows and having this issue...it should be fixed now.
If you're still having the issue, please go ahead and email a screenshot and include what browser/OS you're using.
support@trackthepack.com
The company and 1 other person say
this solves the problem
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Inappropriate?Can you send me a screenshot of what happens when you mousover (and reveal the options)? info@trackthepack.com
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Inappropriate?Not something that can be captured with a screen shot. When the mouse hovers over the package title, the options are revealed. As I move my mouse towards the options (or as soon as it appears my mouse is right over one of the options) they all vanish. Sometimes if I move the pointer back and forth, between where the options are and the package title, I can get the options to stick, but that only works sporadically. -
Inappropriate?It can be captured with a screenshot, you just have to capture the whole screen as explained here: http://www.computing.net/howto/simple...
So just move your mouse into place and then do the screen capture.
Others have had similar issues and sending in screenshots is what helped nail down what the actual issue is. -
Inappropriate?I'm having the same problem. It appears that there us a tiny gap between the actions menu and the tracking information (in firefox) which causes the actions menu to disappear while moving the mouse towards it. Basically, the mouse rolls over the tiny gap instead of rolling right onto the menu.
I was able to solve the problem by simply changing the padding of the item_action class from "4px 6px 0 0" to "4px 8px 0 0"
This causes the menu to be extended a bit more to the right, closing the gap and allowing the rollover to happen smoothly. I use trackthepack daily, and it's getting annoying having to modify your css every time I want to archive something ;). But regardless, thanks for the great tool.
2 Comments Add a comment
This solves the problem
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Please take a screenshot of the issue (see my note above about capturing the screen on the issue). -
Here is a screenshot I took. Also forwarding to the provided email.
http://imgur.com/goQcZ.png -
3 Comments Add a comment
This solves the problem
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Please see my note above about how to capture this with a screenshot.
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I know how to capture a screenshot. This CANNOT be captured with a screenshot. When you mouse over a package you see the box that appears to let you edit or delete the package but when you move your mouse to that box to click on either "edit" or "delete" it disappears.
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You need to capture the screenshot via a set of hotkeys.
For instance, on the Mac that key command is Shift+Control+Command+3 and you can capture any screen without having to move your mouse.
Even if you can't capture the mouseover box, it is still helpful for me to see a screenshot of what you're seeing for your number listing. -
Inappropriate?As an update, if you were using Firefox on Windows and having this issue...it should be fixed now.
If you're still having the issue, please go ahead and email a screenshot and include what browser/OS you're using.
support@trackthepack.com
The company and 1 other person say
this solves the problem
1 Comment Add a comment
This solves the problem
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Thanks. Seems to have done the trick!
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